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XS GEAR UK / Help Desk - Amway Info
Amway IBO Questions - return to help index
PV/BV

If you are a new customer or do not have your IBO# on file with us, you will need to access XSGEAR.co.uk through the Amway Partner Store to receive PV/BV. Go to amivo.co.uk and type xs gear in the search box.


How do we track your IBO number?

Previously we were allowing customers to enter their IBO number during account creation. Now that we are a fully qualified Amway Partner Store, we have removed that option and are requesting that our IBO customers access our site through the Amway Partner store interface. This will allow us to accurately capture your IBO number and ensure that it is valid and in the proper format for tracking and reporting to Amway. This in turn will reduce errors and speed up the granting of your reward points.

To view the IBO # on file for you: If you are an existing customer, go to 'Account' , then click on 'Edit My Account Info', to see if we have a valid IBO# on file for you. If your IBO# is blank, 0, or contains anything but numbers, it is not valid. You should go through Amway (amivo.co.uk) to update your IBO# in our system. You do not have to purchase anything. You can simply access XSGEAR.co.uk through Amway and view and update your Account Info.

If you are a new customer, you will need to access XSGEAR.co.uk through the Amway Partner Store to store and validate your IBO#.

You can, of course, always order directly from XSGEAR.co.uk. However, if we do not have a valid IBO number for you on file you will not be awarded your bonus points until we are able to properly track your number. You also will not be able to see special information that we present only to validated IBOs, such as marketing info, as well as be eligible for special pricing or other promotions.

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